PRIVACY POLICY

I am committed to protecting your privacy.

I will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any contact made by Black Hut Framing will only be in connection with the provision of agreed services and products. I do not send customers marketing material. I post updates on Instagram, Facebook and/or Linked In - hoping to gain business from return customers and recommendations.  

If you would like to be kept up to date with what I am up to, please follow me on social media. 

Below is an explanation of the information I keep and what I do with it.  Should you have any concerns over the information I may hold or would like me to remove any information I may have about you from our systems, please get in touch. 

WEBSITE CONTACT FORM

When you contact me or book an appointment with me, I will record this on my automated system.  I record the following information:

  • Name: for identification.

  • Phone number: so I can contact you in the event of the need to discuss anything to do with your booking. If this is a mobile number, I can also send you an appointment reminder by text message beforehand.

  • Email address: so I can send you a booking confirmation.

  • Address: if booking a home appointment.

Once your appointment is over, this information is not used for any other purpose other than to refer back, should the need arise. It remains on the booking system indefinitely to allow this.  It is not passed on to any other party. 

ORDER SYSTEM

When you place an order with me, I will record this on my automated system. I record the following information:

  • Name 

  • Phone number 

  • Email address 

Once your order is complete, this information is not used for any other purpose other than to refer back, should the need arise (e.g. to repeat an order). It remains on my order system indefinitely to allow this.  It is not passed on to any other party.